faq
Frequently Asked Questions
Got Questions?
We’ve answered some of the most common queries below. Can’t find what you’re looking for? Feel free to contact us directly.
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Do you offer early morning services?
Yes, we provide early morning appointments especially for weddings and special events. Please mention your preferred time when booking.
Do you provide mobile hair and makeup services?
Yes, we offer professional mobile services at your home, hotel, or venue across the city for your convenience.
How far in advance should I book for bridal services?
We recommend booking 3 to 6 months in advance to secure your preferred date and time.
Is a trial session necessary for bridal makeup and hair?
Yes, we strongly recommend a bridal trial so you can finalise your perfect look before the big day.
What is your payment and cancellation policy?
We require a deposit to confirm bookings. Please check our terms for cancellation details.
Can you style the entire bridal party?
Absolutely. We provide makeup and hair services for bridesmaids, mother of the bride, flower girls, and other family members.
Do you work with all skin tones and hair types?
Yes, we have extensive experience working with diverse skin tones and hair textures to create beautiful, personalised looks.
What is your booking and deposit policy?
A 50% deposit is required to confirm your booking. The remaining balance is due 7 days before your appointment.
Do you offer makeup lessons?
Yes, we provide private 1:1 lessons as well as group workshops for beginners and advanced learners.
Do you offer makeup lessons?
Yes, we provide private 1:1 lessons as well as group workshops for beginners and advanced learners.
Are you available for commercial photoshoots and events?
Yes, we specialise in professional on-set and studio hair and makeup for TV, editorial, advertising, and red carpet events.
What is your cancellation policy?
Please check our terms at the time of booking. Deposits are generally non-refundable but can be rescheduled subject to availability.
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Book a consultation or send an enquiry — Assiya will personally get back to you within 24 hours.